Policy

Returns & Exchanges

DOMESTIC RETURNS

Please email hello@kalaniandwolf.com to process any returns or exchanges within the first 30 days from the order date. Any orders received without an approval notification will be denied. 

We'll gladly accept your return in new, unworn, unwashed conditions with original tags in place for a full refund or store credit.

Item's listed as for promotional sale, discounted, or final sale are non-refundable or exchangeable. Please note, shipping is the customer's responsibility.

Denied items will be returned to the customer. The customer must provide within 48 hours a paid shipping label.

Please allow 3-5 business days for your bank or creditor to process the refund.

INTERNATIONAL RETURNS

Please email hello@kalaniandwolf.com to process any returns or exchanges within the first 7 days from the order date. Any orders received without an approval notification will be denied. 

We'll gladly accept your return in new, unworn, unwashed conditions with original tags in place for a full refund or store credit.

Item's listed as for promotional sale, discounted, or final sale are non-refundable or exchangeable. Please note, shipping is the customer's responsibility.

Denied items will be returned to the customer. The customer must provide within 48 hours a paid shipping label.

Please allow 2-3 weeks for your bank or creditor to process the refund.

STOCKISTS RETURNS

Any items purchased at any of the listed stockists, you must return the item at the original location. Please note, contact the stockist(s) for their return and exchange policy. 

 

*Due to the nature of some of our limited edition accessories, we may not be able to hold accessories for an exchange.